Roofing Questions, Answered

Yes. We look at the roof, take photos and give you a written quote. Nothing is booked until you say yes.

Ontario and the nearby cities of Rancho Cucamonga, Upland, Chino, Chino Hills, Fontana, Montclair, Eastvale, Pomona and Claremont.

Yes. The phone is answered 24 hours, so you can reach us about a leak at night or on a weekend.

Both. Most of our calls are repairs. We will tell you plainly if a repair makes sense or if the roof is done.

Concrete and clay tile, asphalt shingle, and flat or low slope roofs. We also do attic insulation, radiant barrier and decks.

Most homes take two to four working days. Large or steep roofs and tile jobs can take longer. We give you the expected days in the quote.

We do not recommend it. A second layer hides rotten wood, adds weight and often shortens the life of the new roof. We tear off to the deck.

No. We need access to the driveway and power outlets outside. Most owners go to work as normal and check in at the end of the day.

Yes. We pull the permit with the city and meet the inspector for the final sign off.

Yes. Most of our repair work is on roofs another company put on.

Most repairs take a few hours. A pipe boot or a handful of tiles is often done the same day we look at it.

We carry common tile profiles and shingle colors and match as close as we can. When an old tile is no longer made, we pull matching pieces from a hidden spot on the roof and put the new ones there.

We can stop the water with a tarp during rain. The real repair happens once the roof is dry, because sealants and new material need a dry surface.

Light rain runs off normally. Heavy or wind driven rain gets pushed under tiles and up past flashing that has a small gap. That points to a flashing or underlayment problem, not a hole.

A stain that grows on a dry day is often plumbing or an air conditioner drain line, not the roof. A stain that shows up only during or after rain is usually the roof. We check both when we are in the attic.

We advise against it. Concrete tile cracks under a boot if you step in the wrong place. Call us and we will look at it.

Usually. We carry common profiles and colors. When an old tile is no longer made, we take matching pieces from a hidden slope and put the new tile there.

For repairs with matching tile, most HOAs do not need a new approval. For a color or profile change, they usually do. We give you the product details for the form.

Often about a week on a typical house, depending on size, pitch and weather. We tell you the expected days in the quote.

Some always does. Old tile is brittle at the nail holes. We plan for a small share of breakage and match replacement pieces as close as we can.

Modern underlayment is rated for decades. With the tile shading it from the sun, a relay should last about as long as a new roof.

Architectural shingles often last 20 to 30 years here. Heat and wind exposure decide where in that range a roof lands.

Yes. If the rest of the roof is in good shape, we replace the missing or damaged shingles and match the color as close as the maker allows.

Yes. A dark roof absorbs more sun. Cool roof shingles come in darker shades that still reflect more heat than a standard shingle.

Yes. We repair and replace low slope roofs on shops, offices and small commercial buildings. Call to talk through the size and access.

On a sound roof with minor wear, a coating can add years for far less than a new roof. On a roof that is wet inside or has failed seams, a coating only hides the problem.

It depends on the product and how thick it goes on. Many coatings are made to be cleaned and recoated after years of service, which costs far less than a new roof.

We do not coat asphalt shingles. A paint film can trap moisture in them. If a shingle roof is worn out, repair or replacement is the better money.

Only if the roof is dry underneath and the leak is a small crack or seam. We find and fix the leak first, then coat the roof.

Most homes take about an hour. Larger homes and steep roofs take longer.

Yes. We write the report so a buyer, seller or agent can read it without a roofer explaining it.

Yes. The phone is answered 24 hours. When a crew can get to you depends on the hour and the weather, and we tell you that on the call.

It depends on your policy and the cause. Sudden storm or wind damage is often covered. Wear and age usually are not. We document the damage so your adjuster can decide.

If water shows up only on cold mornings or after cooking and showers, it is likely condensation. If it shows up during or after rain, it is a leak. We check both.

Yes. We frame the opening, put down new decking and roof over it to match the rest of the roof.

Yes. We lift and cut the tile around the curb, install new flashing and pans, and set the tile back.

Yes. We replace sagging, rusted or undersized gutters and downspouts, and we fix the fascia behind them when it has rotted.

At least once a year, in the fall before the rain. Homes under big trees often need it twice.

Yes. Water backs up at the eave, gets under the edge of the roofing and soaks the wood. The stain often shows up on the ceiling near an outside wall.

For our climate, R-38 is a common target for attics. That is roughly 10 to 14 inches of blown in insulation depending on the material.

A foil layer under the roof deck that reflects heat back up instead of letting it soak into the attic. It works best in hot, sunny places like the Inland Empire.

Yes. Decks have been part of our work for years, and several of our Google reviews are from roof and deck jobs done together.